All questions regarding your shopping experience on the store and the payment process.
What types of activewear do you offer?
At LeBridgeWear, we offer a diverse selection of activewear essentials, including sports bras, leggings, tank tops, shorts, hoodies, and more. Our products are designed to empower women to look and feel confident while pursuing an active lifestyle.
What payment methods do you accept?
We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express) and PayPal. Your payment information is encrypted and securely processed to ensure your privacy and security.
What is your return and exchange policy?
We want you to be completely satisfied with your purchase. If you receive a product that doesn't meet your expectations, you can initiate a return or exchange within 30 days of receiving your order. Please visit our Returns & Exchanges page for detailed instructions on how to proceed.
How do I care for my LeBridgeWear activewear?
To maintain the quality and longevity of your activewear, we recommend following the care instructions provided on the product labels. In general, washing your items in cold water and avoiding fabric softeners and harsh detergents will help preserve their colors and elasticity.
Can I track my order?
Absolutely! Once your order is shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your package's delivery.
How can I contact customer support?
Our dedicated customer support team is here to assist you. You can reach out to us through the "Contact Us" page on our website or send an email directly to firstname.lastname@example.org. We strive to respond to all inquiries promptly.
Can I change or cancel my order after it's been placed?
If you need to make changes or cancel your order, please contact our customer support team as soon as possible. We'll do our best to accommodate your request if your order has not yet been processed for shipping.
Do you offer expedited shipping options?
Yes, we offer expedited shipping options for customers who wish to receive their orders more quickly. You can select your preferred shipping speed during the checkout process.
How much does international shipping cost?
Shipping costs for international orders vary based on the destination and the weight of the package. You can calculate the shipping cost for your specific location by adding items to your cart and proceeding to checkout.
Do you provide tracking for international orders?
Yes, we provide tracking for all international orders. Once your order is shipped, you'll receive a tracking number that you can use to monitor the progress of your package's journey.
How long does it take to process an order before shipping?
Orders are typically processed within 1-3 business days. Once your order is processed and shipped, you'll receive an email notification with tracking information.
Can I change my shipping address after placing an order?
If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We'll do our best to update the address if the order has not yet been shipped.
What should I do if my order is delayed or hasn't arrived yet?
Shipping delays can occasionally occur due to factors beyond our control, such as customs processing or weather conditions. If your order is significantly delayed, please reach out to our customer support team for assistance.
What should I do if my package is lost during shipping?
In the rare event that your package is lost during shipping, please contact our customer support team. We'll work with the shipping carrier to investigate and resolve the issue.