Return Policy

What is your return policy?

We want you to be happy with your products. 

If you’re not, let’s fix it.

All returns/exchanges are processed as returns. Because of quickly fluctuating inventory levels, we do not offer a traditional exchange option.

Most purchases may be returned within 20 days of the order reception date by making a request through our return center.

Please ensure that items are new -- unworn, unwashed, and undamaged. All "FINALE SALE" purchases are final. No returns accepted.

Note: All returned items must be unaltered and include any original packaging, including all tags the item came with. If you adjusted the length of your Products -- you will no longer be able to return them.


  • Russia, Spain, United States, Canada, Australia, United Kingdom, France, Germany, Brazil, Israel, South Korea, Saudi Arabia, UAE, Poland, Netherlands and Italy

For other countries, the cost of prepaid return labels will be deducted from your cash refund amount -- but not from a store credit request amount. Store credit refunds traded for cash will have the cost of return shipping deducted. We do not refund the original shipping fees unless we made an error.

What if my item is damaged, defective, or incorrect?

We double check every order that we send out but we’re human and sometimes we make mistakes. If we sent you the wrong product or your product is damaged, we’ll make it right.

Please reach out to us with a photo of the damage or the wrong item you received, as well as your order number. on our email: 

Contact Us

Do you have any question?

Just fill out the form and we'll get back to you as soon as possible.
Until then, thank you for your patience.

Or email us directly

We are available from monday to saturday. Our customer service will get back to you as soon as possible.


We support the transformative role women play in shaping the world through business, creativity, the arts, music...


We use ethical production processes and sustainably produced, Oeko-Tex® certified materials.


Timeless, luxury-grade feminine activewear made in Europe from French & Italian fabrics.


At our very core, we carry on the refined traditions of European sophistication, elegance, and confident femininity.